A customer calling and requesting service automatically agrees to the following terms of service by B & C Roadside Service LLC.
If a customer wants to cancel an on demand service for any reason without occurring the service charge, a cancellation request must be made within the first 10 minutes after service was set up.
Any canceled service request with the service technician still not having arrived and after the first 10 minutes and is within the estimated time of arrival plus 10 minutes, it is subject to a 50% charge of the quoted service.
If a customer wants to cancel after the estimated time of arrival plus 10 minutes has expired no charges or fees will be applied.
If a service provider has arrived and attempted service but cannot complete due to additional circumstances, the full service charge will be applied.
B & C Roadside Service does not provide refunds of any completed service. Any parts or equipment sold by B & C Roadside Service is subject to manufacturer warranties only and are not returnable after the time of sale.
If any damage or issues occurs from a jump start, battery install, fuel delivery, winch out, or lockout service, a claim must be submitted within 50 miles of the odometer reading at the time of service or 15 days (whichever occurs first). If any damage or issues occurs from a tire change a claim must be submitted within 100 miles of the odometer reading at the time of service or 15 days (whichever occurs first).